Serving private pay, workers' compensation, LTC insurance, and home care nursing clients across Minnesota(763) 237-6351
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Frequently Asked Questions

Answers to common questions

Everything you need to know about our home care services, coverage options, and how to get started.

What services does Abriva provide?

We provide comprehensive in-home care including personal care (bathing, dressing, grooming), medication management, meal preparation, light housekeeping, companionship, memory care support, and RN-led nursing oversight. Services are available hourly, overnight, or 24/7.

How much does home care cost?

Costs vary based on the level and frequency of care needed. We accept private pay, workers' compensation, long-term care insurance, and Minnesota waiver programs. Schedule a free assessment and we'll help you understand your options and create a care plan that fits your budget.

Are your caregivers licensed and insured?

Yes. Abriva is a licensed home care agency in the State of Minnesota. All caregivers are background-checked, trained, and supervised by Registered Nurses. We are fully insured and bonded for your peace of mind.

How quickly can care start?

In most cases, we can begin care within 24-48 hours of your initial contact. For urgent needs, we work to accommodate same-day or next-day starts whenever possible.

What areas do you serve?

We serve the Twin Cities metro area and Greater Minnesota. Our office is located in New Hope, MN, but we provide care throughout the state.

Can I choose my caregiver?

Absolutely. We carefully match caregivers to clients based on personality, needs, preferences, and schedule. If the match isn't right, we'll work with you to find a better fit — no questions asked.

What if I need to cancel or change services?

We understand that needs change. You can adjust your care schedule, increase or decrease hours, or discontinue services at any time. We ask for 24-48 hours notice when possible to ensure smooth transitions.

Do you provide care for dementia and Alzheimer's?

Yes. We provide specialized in-home memory care for clients with dementia and Alzheimer's. Our caregivers are trained in dementia care techniques and work under RN supervision to ensure safety and quality of life.

How do I get started?

Simply call us at (763) 237-6351 or fill out our contact form. We'll schedule a free in-home assessment to understand your needs and create a personalized care plan. There's no obligation — just a conversation about how we can help.

What is a free in-home assessment?

A free assessment is a no-obligation visit to your home where we learn about your needs, preferences, and goals. We'll discuss care options, answer your questions, and create a preliminary care plan. It's the best way to see if Abriva is the right fit for your family.

Still have questions?

We're here to help. Call us or send a message — we'll get back to you within 24 hours.